Help and support

Last updated 15 October 2026

Getting started

Make a cat, and it fights, gathers and naps for you, even while you're away. Tap the menu buttons at the bottom of the screen for your gear, skills, quests and the map.

Common questions

• I'm logged out in the app. The app and the website keep separate logins. Log in once with the same username and password.
• I forgot my password. On the login screen, tap Forgot your password? and enter your username or email. We send a link to choose a new password to the email confirmed on your account. No confirmed email? Contact us from the address below with your username and cat's name, and we'll help. To add or change your email, open Settings, then Account.
• I don't get notifications. In the app, open Settings, then Notifications, and check they are allowed in your phone's settings too. Notifications only come while your cat is offline.
• Someone is being mean in chat. Tap their line or their cat, then Block or Report.
• How do I delete my account? See deleting your account.

Contact

support@whiskerfall.com. Tell us your username, your cat's name, and whether you play on the web, iPhone or Android.